Frequently Asked Questions

Everything you need to know about shopping with ETHNC

What is the standard shipping timeframe?

We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery can take between 7-14 business days depending on your location.

How do I determine my correct size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite well-fitting garments to ensure the perfect ETHNC fit.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our returns portal to initiate a domestic return or exchange.

Are your fabrics sustainably sourced?

At ETHNC, we prioritize ethical production. We work closely with certified manufacturers to source high-quality, sustainable materials that are built to last while minimizing our environmental footprint.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

How should I care for my ETHNC garments?

To maintain the longevity of our premium fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the inner label of every garment.